Support

Something not working, or got an idea? Email your@email.com and say which phone you're using. We usually reply within a couple of days.

How do I play?

Guess the hidden word one letter at a time. Every wrong letter brings the dinosaur a step closer to the cage. Six wrong letters and it breaks in. Use a Flare to reveal a letter, or a Tranq dart to push the dinosaur back a step.

How do I put my face in the cage?

Tap the face button at the top of the game, or go to Settings, Change my face. Take a selfie or pick a photo, then line it up. The photo stays on your phone. To remove it, go to Settings, Change my face, Remove my photo.

Can I turn off the blood?

Yes. Go to Settings and switch off Blood and gore. The ending then cuts to black before the bite.

How do I unlock other dinosaurs?

Open Dinos at the top of the game. Frost Raptors unlock when you win 10 nights in a row, and the Swamp Spinosaurus at 25. You can also buy any pack, or all of them at once.

I bought something but it isn't unlocked

Open Dinos (or Settings) and tap Restore purchases, signed in with the same Apple ID or Google account you bought with. This also works on a new phone. If it still doesn't show, email us with the date of the purchase.

How do I get a refund?

Refunds are handled by the store. On iPhone, go to reportaproblem.apple.com. On Android, see Google Play refunds.

How do challenge links work?

In the game, choose Challenge a friend, type a secret word and send the link. When your friend taps it, the game opens with your word. If the link opens in a browser instead, copy the code on that page, then in the game choose Challenge a friend, Paste and play.

Can I stop the ads?

Buy Remove Ads on the Dinos screen to stop ads between rounds. Ads you choose to watch for an extra Flare, Tranq dart or Second chance are still available. To change how ads use your data, go to Settings, Ad privacy choices.

Privacy

See our privacy policy.